How to Leave a Product Review on Finnalby

How to Leave a Product Review 

Leaving a product review on Finnalby helps other shoppers make informed decisions and provides valuable feedback to sellers. Here’s a step-by-step guide to writing and submitting a product review on Finnalby:

Step 1: Sign In to Your Account

  1. Open Your Browser: Launch your preferred web browser and go to the Finnalby website.

  2. Log In: Click on the "Sign In" button at the top right corner of the page. Enter your email address "Log In."

  3. When you receive your email to Log In, click “Log In.”

Step 2: Go to Your Orders

  1. Access Your Orders: After logging in, navigate to your account dashboard on the top right hand corner. Look for the “Orders” section in the middle of the screen to  view your past purchases.

  2. Find the Order: Scroll through your orders to find the product you want to review.

Step 3: Leave a Review

  1. Select the Product: Click on the specific order or product for which you want to leave a review.

  2. Write a Review: Locate the “Leave a Review” button. Click on it to open the review submission form.

  3. Rate the Product: Choose a star rating for the product, from 1 to 5 stars, with 5 being the highest rating. A market’s rating is the average of the reviews they’ve received in the past 12 months.

  4. Write Your Comments: In the text box provided, write your review. Be honest and detailed about your experience with the product. Mention the quality, usability, and any other relevant details that could help future buyers.Your display name and link to your public Finnalby profile will be publicly displayed in the seller's reviews. 


Step 4: Submit Your Review

  1. Add Photos (Optional): If you have photos of the product, some review systems allow you to upload them. This can be helpful for other shoppers to see the product in real-life settings.

  2. Submit: Once you have finished writing your review and adding any optional photos, click the “Submit” button to post your review. Your display name and link to your public Finnalby profile will be publicly displayed in the seller's reviews. 


Additional Tips

  • Be Honest: Provide an honest and fair assessment of the product. Highlight both the positives and any negatives you experienced.

  • Be Specific: Include specific details about the product’s features, how it met your expectations, and any unique aspects.

  • Use Proper Grammar and Spelling: Reviews that are well-written and free of errors are more helpful and credible.

Why Leave a Review?

  • Help Others: Your review can guide other customers in making purchasing decisions.

  • Support Sellers: Positive feedback can help good sellers thrive and improve their offerings.

  • NEW* Earn Rewards: Some platforms offer incentives or rewards for leaving reviews, such as discount codes or loyalty points.

By following these steps, you can easily leave a detailed and helpful product review on Finnalby, contributing to the community and assisting other shoppers in making informed decisions.

Why can’t I review my order?

If you don’t see Review this item next to your order in Purchases and reviews, there are a few reasons why you may not be able to leave a review: 


  • The order must be within a 60-day review window, starting from the order’s estimated delivery date. 

  • For digital items, this window begins once you download your file(s). This window is not paused if the order has an open case. 

  • The item must have been purchased on Finnalby.com

  • There must not be an open File on the order. You can leave a review once the File is closed.

  • The order might have been canceled. If an order or transaction is canceled, Finnalby considers that order or transaction to be over and voided. However, it can take up to 48 hours for the cancellation to process, during which time a review can be left and edited if the order is still within its review eligibility window.


Can I edit my review? 

You can edit the star rating, photograph, and the written note any number of times during the 60-day review period. 


  • Reviews cannot be edited while a File is open for that order. 

  • If the seller responded to your review, you won't be able to edit the review, even if the seller deletes their response. Let us know if you’d like us to remove your original review. 


To edit your review on Finnalby.com:


Go to Your account, then Purchases and reviews. 

Find your order. 

Select Edit review. 

When you’re finished, select Submit Review. 


If you feel you have received an inappropriate review response or if you suspect that it violates Finnalby’s Terms of Service. Notify Finnalby Customer Service.

Previous
Previous

Creating Wholesale Market Policies

Next
Next

How to Search for Items on Finnalby