Chat System Policy

At Finnalby, we strive to provide a secure and trustworthy marketplace for our users. Our chat system is designed to facilitate communication between buyers and sellers, enabling them to engage in discussions, negotiate deals, and finalize transactions. However, it is essential to understand that while we implement measures to enhance security, we cannot guarantee the actions or intentions of individual users. This guideline constitutes a portion of our Terms of Service Policy. When you establish an account on Finnalby for selling Wholesale or Retail transactions, you consent to this policy and our Terms of Service Policy.  

Scammers and Fraudulent Activities:

Finnalby is committed to combating fraudulent activities and takes proactive steps to detect and prevent scams. We employ various security measures, including user verification processes, content moderation, and fraud detection algorithms, to identify and address potential scams on our platform. Nevertheless, scammers may still attempt to exploit the chat system to engage in deceitful behavior.

User Responsibility:

Users of Finnalby's chat system are responsible for exercising caution and discernment when interacting with others on the platform. We strongly advise users to:

  • Verify Identities: Always verify the identity of the other party before engaging in any transaction. Request additional information or references if needed.

  • Avoid Suspicious Requests: Be cautious of any unusual or suspicious requests, such as sharing personal financial information, passwords, or login credentials.

  • Use Secure Payment Methods: For financial transactions, prefer secure payment methods within Finnalby.

  • Report Suspicious Activity: If you encounter any suspicious behavior or suspect fraudulent activity, promptly report it to Finnalby support.

Finnalby's Limited Liability:

While we are dedicated to maintaining a safe and trustworthy marketplace, Finnalby is not responsible for any losses or damages resulting from scams or fraudulent activities perpetrated through our chat system. As a platform, we do not participate in the direct transactions between buyers and sellers and cannot control or verify all interactions.

User Agreement:

By using Finnalby's chat system, all users acknowledge and agree to the following:

  • Finnalby cannot be held liable for any losses, damages, or disputes arising from interactions on the chat system.

  • Users are solely responsible for their actions, decisions, and transactions conducted through the chat system.

  • Users must promptly report any suspicious activity or potential scams to Finnalby support.

  • Finnalby may take appropriate actions, including account suspension or termination, against users found engaging in fraudulent activities or violating our Terms of Service.

Promoting a Safe Environment:

Finnalby is committed to promoting a safe and secure environment for all users. We encourage transparency, honesty, and integrity in all interactions. By adhering to our guidelines and reporting suspicious behavior, users play a crucial role in helping us maintain the integrity of our marketplace.

Please note that this policy may be subject to updates and changes as we continually strive to enhance the safety and security of our platform.

For any questions or concerns regarding this policy, please contact Finnalby support.

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