Get Started Checklist

Simple Steps to Starting Your Marketplace with Finnalby

When you decide it's time to get started with Finnalby and your new market, you should begin with deciding how you want to activate your account with us.

Questions for Consideration:

1. Do you have an EIN or will you use your Social Security Number For Tax purposes?

• If you are using your Social Security Number for sign up you will be able to sell Retail, and buy Retail on Finnalby. You would then want to sign up as a Retail Seller.

• If you want to buy or sell wholesale you will need to use your EIN. If you have this, You will want to choose to Sell Wholesale, as you will have all the other options available to you with this type of account.

2. What is your Market going to be called?

• This name will be the name that the shop uses going forward. For Tax purposes, this name will not change.  This will also be your URL with Finnalby. Your Market name will follow the Finnalby name, ex. (Finnalby.com/marketname) Please also note that no account can have the same name, so you will need to find an alternative name if someone already has your name in the system.

3. What Email address will you use for this account? 

• Each account will need a different email address if you open multiple accounts with us.

4. What is your address for the business?

• You will need to enter your address for tax purposes and to get your correct shipping rates with our third-party shipping provider.

Once you make it through this step you will be setting up your shop.

Step #1

• You will need a photo for your logo of your market, this can be of yourself or your business logo. The size that work best 500 x 500 px

• You will need a photo for the banner of your market, this will be the top banner of your shop. The size that tends to work best for this is 3360 x 840 px 

• Now tell us about you, your business, your products, and why this is your passion. People love to connect with market owners with the same values and this can help build your rapport with your customers. 

• You will also want to have a tag line for your business, this should be a brief one line description of your business or market. Make it memorable!

• Now you will want to decide on your market policies like returns and exchanges, and how you wish to handle these.

• Gather your Social Accounts like Facebook, Instagram, Pinterest. These will be on the top of your market for people to find you, and you will be able to market your business with these.

Step #2

You will need to connect your bank account with Stripe (our third-party payment provider) www.stripe.com so you can get paid with Finnalby. This is the same process that is used with all marketplaces so you can make sales and get paid. We have account setup documents created for each type of account you may be using here: 

• Getting Started As A Wholesale Seller

• Getting Started As A Wholesale Buyer

• Getting Started As A Retail Seller

 Step #3

This is where you enter the policies you have created for returns and cancellations.  You will want to let your buyers know other important things like: 

• Processing Times: This is how long it will take for the product to be shipped from creation to packaging to shipment in approximate days.  Always remember the quicker the better for this.

• Care Instructions: Are there instructions the buyer should know about the products you are selling, like care or cleaning for instance?

•  FAQs: Help your customers with questions before purchasing a product. This is a great place to answer these questions that way you get ahead of any objections. 

 Step #4

Adding your products to your market.

Here we have a detailed outline of how to enter your products from any of the other marketplace channels via Google Sheets, Microsoft Excel or Single Product Input.

• How to list a product on Finnalby via Google Sheet

• How to list a product on Finnalby via Microsoft Excel

• How to list a product on Finnalby via a single product input

• How to add multiple pictures to Finnalby at one time.