How to Change Your Shipping Address on an Order You Already Placed

 

Making an online purchase is usually a straightforward process, but sometimes, you might realize that you need to change the shipping address after placing an order. Whether you've moved, made a mistake, or need the package delivered somewhere else, here's a step-by-step guide on how to change your shipping address on a Finnalby order.

Step 1: Log Into Your Finnalby Account

1. Open Finnalby Website: Go to the Finnalby website and log in with your credentials.

2. Access Your Orders: Navigate to your account section, found at the top right corner of the homepage. In the middle of the screen, you will see "My Orders" to view your recent purchases.

Step 2: Locate the Order

1. Find the Correct Order: Scroll through your order history to find the order for which you need to change the shipping address.

2. Order Details: Click on the specific order to view its details.

Step 3: Check the Order Status

1. Order Processing Status: Before attempting to change the address, check the status of your order. If the order is still being processed and hasn't been shipped, you might be able to change the address directly by contacting the seller through Finnalby Chat.

2. Shipped Orders: If the order has already been shipped, changing the address might not be possible through the standard process, and you may need to contact customer support.

Step 4: Change the Shipping Address

1. Edit Shipping Address: If the order is still in processing, click on the Chat button to message the seller.

2. Enter New Address: Give the seller the new shipping address details. Double-check to ensure all information is correct.

3. Send the Message: Send the message to the Seller. 

Step 5: Track Your Order

1. Track Your Order: Track your order using the tracking number provided by the seller. Ensure that the shipment is being sent to the new address.

Additional Tips

• Act Quickly: The sooner you realize the need to change your shipping address, the higher the chances of successfully updating it before the order is shipped.

• Double-Check Details: Always double-check the new shipping address for any errors to avoid further complications.

• Stay Informed: Regularly check your email for any updates from Finnalby regarding your order status.

By following these steps, you can efficiently manage and change the shipping address for your Finnalby order, ensuring your package arrives at the correct location. If you encounter any issues, the Finnalby customer support team is there to assist you.