How to Report a Product or Market On Finnalby

If you come across an item or shop that doesn't adhere to Finnalby's policies, you have the option to report it for review.

• Reporting Intellectual Property Concerns:

• If your concern pertains to intellectual property infringement, you can follow specific steps to report it. Please see the Intellectual Property Policy Here.

• Reporting Products on the site:

• You can report an item using Finnalby.com

• For Products you have purchased on the site:

• If you require assistance with a purchase you made, you can reach out to the seller. If necessary, you can also open a case to report an order issue to Finnalby.

How to Report an Item on Finnalby.com:

Visit the Product on the product owner's market page.

1. Click on "Report this item to Finnalby."

2. This will bring you to the contact form. 

3. Fill out the form in its entirety.

4. Click "Submit report."

• How to Report On a Product Listing:

1. Scroll to the bottom of the listing.

2. Click on "Report this item to Finnalby."

3. This will bring you to the contact form. 

4. Fill out the form in its entirety.

5. Click "Submit report."

How to Report a Shop on Finnalby.com:

To report an entire shop on Finnalby.com:

1. Visit the shop on Finnalby.com.

2. Click on "Report this shop to Finnalby" 

3. This will bring you to the contact form. 

4. Fill out the form in its entirety.

5. Click "Submit report."

Once you've reported a product or market, Finnalby will be notified for review. Finnalby has dedicated teams responsible for reviewing flagged/reported items in the marketplace. They may contact the seller or take appropriate action as needed.

Please avoid reporting a single violation multiple times and refrain from discussing an item you've reported in any Finnalby community spaces.

Reporting products or markets is a confidential process outside of Finnalby. The member you report won't be informed about who reported them.