Fees & Payments Policy

Utilizing certain Finnalby Services may result in charges for users. Our Fees & Payments Policy outlines the associated fees, taxes, and payment methods. This is part of the Terms of Service Policy.  By accessing our website, you consent to this policy and our Terms of Service.

As a Wholesale Seller or Retail Seller, you might be responsible for several fees when utilizing our platform. Be aware that all fees mentioned exclude any applicable taxes, which are detailed in the Taxes section below. Remember that all Finnalby service fees, including prepaid fees, are non-refundable.

Retail and Wholesale Seller Accounts

Retail Seller Transaction Fees on Finnalby:

A 5.5% transaction fee will be applied to the displayed price for each listing, along with shipping and gift-wrapping costs, when selling through any Finnalby platforms for the Retail Accounts. Sales tax will not be subject to the transaction fee for any sales in the U.S. The same transaction fees apply to the total display price, including any additional personalization fees. The Taxes section below offers further information on whether applicable taxes must be included in your listing prices. Transaction fees are deducted from your current balance with each sale and are reflected in your Finnalby Ledger.

Wholesale Sellers

Finnalby charges a 12.5% Commission for all transactions.  

Payment Processing Fees:

Finnalby charges payment processing fees for each transaction made through Finnalby Ledger. Fees may vary based on the location of your bank account.

Shipping Fees:

Finnalby enables Sellers in certain locations to purchase shipping labels to fulfill orders. The cost of the shipping label depends on the carrier, origin, destination, weight, and dimensions of the package. Shipping fees are paid at the time of purchase of the shipping label.

Fee Avoidance:

Avoiding fees, such as purposely completing transactions outside of Finnalby, is strictly prohibited. Any encouragement to move a Buyer to complete a transaction that started on Finnalby to another venue is considered Fee Avoidance and is grounds for account termination.

Paying Finnalby Fees:

Finnalby automatically deducts fees from your Finnalby Ledger Account. You are responsible for paying any outstanding fees within 15 days of your monthly statement.

Finnalby Ledger:

Finnalby Ledger allows Sellers to accept various forms of payment, including credit or debit cards, gift cards, coupons, and certain bank transfer services.

Taxes:

You are responsible for collecting and paying any taxes associated with using and making sales through Finnalby's services. Finnalby calculates, collects, and remits retail sales tax on your behalf for orders shipped to customers in certain US locations.

Finnalby wholesale orders are tax-free by default. It is the responsibility of Wholesale Sellers to obtain any required tax exemption documents as required by law to support tax-free purchases.

Marketplace Reporting of Seller Information:

Finnalby reports your personal details and transaction details to relevant governmental authorities where legally required.

Finnalby Gift Cards, Credits & Coupons:

You may accept payment with Finnalby Gift Cards, Credits, and Coupons, which are subject to Finnalby's Gift Cards, Credits & Coupons Policy.

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